Chelsey Benkner. (Source: Chelsey Benkner)
Chelsey Benkner, the owner of Ready Jet Go Travels, has a story that is both inspiring and enlightening. On Tuesday, January 14, 2025, she shared her journey, offering invaluable insights into what it takes to succeed as a travel advisor. From humble beginnings to leading a thriving business, Benkner’s story is a testament to perseverance and passion.
Chelsey’s love for travel began unexpectedly. Growing up in a family that didn’t travel much, she felt an unexplainable pull toward exploring the world. At just 16, she surprised her parents by joining a youth trip to India. That experience, which included marveling at the Taj Mahal and immersing herself in India’s rich culture, ignited her wanderlust. By 19, she embarked on a solo adventure to Brazil, further solidifying her desire to explore.
Her journey into the travel industry began in 2017. Friends and family often turned to her for travel advice, and a lightbulb moment made her realize she could turn her passion into a career. Despite her extensive personal travel experience, starting as a professional advisor wasn’t easy. Chelsey enrolled in rigorous training programs to learn the ropes and, after gaining initial experience, decided to branch out independently. By late 2019, she had acquired the necessary credentials and launched her agency—just before the COVID-19 pandemic disrupted the travel industry.
Navigating a new business during a global crisis was a monumental challenge. Canceling and rebooking trips became a daily struggle, often with no financial reward. However, these challenges taught Chelsey resilience and adaptability. She emerged stronger, equipped with the skills to handle uncertainty and better serve her clients.
Chelsey attributes her success to the strong relationships she builds with her clients. Many have become lifelong friends, both online and offline. She takes pride in her ability to listen and understand their unique needs, often suggesting destinations they hadn’t considered. Her personal touch and commitment to exceptional service have earned her loyalty and countless referrals.
Innovation also plays a key role in her business. Chelsey has implemented automations and workflows to streamline repetitive tasks, allowing her to focus on delivering personalized experiences. This strategic approach has set her apart in an industry that thrives on relationships and trust.
As her business grew, so did her responsibilities. Balancing her professional and personal life has been a challenge, especially with a family that includes a husband and eight children. To manage her workload, she hired virtual assistants who help keep her business running smoothly.
Chelsey’s achievements are impressive. In 2023, she expanded her agency into a small host organization, mentoring new advisors and guiding them through the complexities of the industry. In 2024, she earned her Certified Travel Counselor certification, further solidifying her expertise and ability to lead.
While awards and professional milestones are significant, Chelsey values the heartfelt messages from clients and colleagues most. From thank-you notes to sentimental gifts like a Christmas ornament proclaiming her the “World’s Best Travel Agent,” these gestures remind her why she loves her work.
For those starting in the industry, Chelsey offers valuable advice. Success doesn’t happen overnight; it takes years of hard work and patience. She encourages new advisors to invest in training during their early days, find mentors who can guide them, and embrace their unique journeys. Her message is clear: perseverance and passion can overcome any obstacle.
Chelsey Benkner’s story is one of grit, dedication, and love for travel. It’s a reminder that even in challenging times, resilience and hard work pave the way for success. Through Ready Jet Go Travels, she continues to inspire both her clients and aspiring travel advisors.
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